This Privacy Statement describes how Mr. Hammer Nails, LLC. ("MHN") collects, uses, shares and protects information from and about you, along with choices you can make about such information. It also contains other important privacy disclosures, such as how we may update the Privacy Statement and how you can contact us.
Scope
This Privacy Statement applies to your interaction with Mr. Hammer Nails, LLC. (MHN) online store. It covers the privacy practice of Mr. Hammer Nails, LLC. Companies, Inc. and its U.S. operating subsidiaries and affiliates. It applies to personal information about our current or prospective customers, visitors and job applicants.
In some cases, we may provide additional details about privacy practices specific to a particular operation or location. For example, some of our websites may provide additional privacy details unique to that website, or some online store may post additional privacy details specific to that store or an event.
This Privacy Statement does not apply to:
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Mr. Hammer Nails, LLC. employment-related records (other than job applicant information).
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Your interactions with third parties or their websites that is linked to or accessible from Mr. Hammer Nails, LLC. (MHN) websites or that are operated by unaffiliated parties, even though the website may contain references to Mr. Hammer Nails, LLC. The information collection, use and sharing practices are governed by the respective privacy notices.
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Credit-related products, which are covered by the issuing banks’ privacy notices.
What Information We Collect:
We collect the following categories of information in order to provide products and services to you, to communicate with you, to enhance our products, services and operations, and for other operational, legal and compliance purposes:
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Identification information that can be used to identify you, such as your name, alias, address, phone number, email address, payment information, signatures or other identifiers. We may also collect online identifiers, such as your IP address, when you browse our websites or use our applications. We may collect government-issued ID for certain types of transactions.
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Commercial information, such as products or services you purchased or considered purchasing.
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Protected class information under state or federal laws, such as age, gender and family status.
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Online activities information, such as browsing history, search history and other information when you interact with our websites, applications and advertisements. We, and our third-party partners, may also use analytics tools to collect information about your keystroke activity and rhythms, mouse movements, scrolling, and clicks when you use our websites or mobile applications.
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Geo-location data, including precise geo-location data if you allow our application to collect it
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Professional or employment-related information, such as when you provide us the information in a survey or employment.
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Education information, such as when you apply for a job with us or respond to a customer survey
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Inferences or preferences we learn or infer about you
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Other personal information, if it identifies, relates and can be reasonably associated with or linked to you (or your household)
We do not knowingly collect or disclose personal information from children under the age of 16 without parental or guardian consent. If a child under the age of 16 has provided us with personally identifiable information, we ask that a parent or guardian contact us so that the information can be deleted.
What Are the Sources of Your Information
We collect different types of information about you from a number of sources, including information you provide to us, information we automatically collect, information we obtain from other sources (specified below) and information we derive or infer about you.
Information You Provide
You may choose to provide us with information when you interact with us. Examples include:
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Identification information. You may provide your contact information in case we need to reach out to you. To complete transactions, we collect your payment information (e.g., credit or debit card numbers) and signatures. We may need your government-issued ID number or date of birth for certain types of special transactions.
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Commercial information. You may provide or generate commercial information regarding your Mr. Hammer Nails, LLC. purchases, returns, exchanges, warranties and rebates.
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Protected class information under state or federal law. You may provide your protected demographic information, including age, gender, marriage and family status, such as when you complete a survey from us.
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Your preferences and inferences. You may let us know your preferences in a survey, contest, promotion or sweepstakes or other content you submit, such as product reviews.
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Professional or employment-related information. You may also provide other professional or employment-related information when you respond to our surveys or apply for a job at Mr. Hammer Nails, LLC.
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Education information. You may provide education information in job applications or surveys.
Information We Collect by Automated Means
We collect information by automated means online and offline. When you use our websites or mobile applications, Mr. Hammer Nails, LLC. and our partners may collect certain information by using Cookies and Other Technologies.
We collect the following information via automated means:
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Identification information, such as your IP address, device ID, cookie ID, mobile advertising identifier or pixel identifier.
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Online activities, such as browse and search history, interactions with our websites, applications, clickstreams or other information about your online interactions. We, and our third-party partners, may also use analytics tools to collect information about your keystroke activity and rhythms, mouse movements, scrolling, and clicks when you use our websites or mobile applications.
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Geo-location data. With your consent, we may collect certain information about your precise location to help you locate the nearest Mr. Hammer Nails, LLC. to alert our online store when you are on the way to pick up your orders, or for analytic purposes.
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Audio, video or electronic information, such as audio or video recording of the conversations for quality control, training, security and analytic purposes when you call our customer service centers or other phone support lines. We may also use video monitoring and other tracking technologies to enhance security, protect against theft, other crimes, customer counts and interests, and perform similar analytics. However, we may or may not be able to associate such information with you
Information We Collect from Other Sources
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Identification information. We may collect your contact information from Mr. Hammer Nails, LLC. affiliates, acquired businesses, business partners, public sources or other individuals, such as through “Refer a Friend" programs or if someone purchases a product and asks that it be delivered to you.
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Commercial information. We may obtain your commercial information, such as your purchase history, from Mr. Hammer Nails, LLC. affiliates, acquired businesses or business partners.
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Inferences or preference information about you, protected class information under state or federal laws, professional or employment-related information, education background and geo-location information. We may collect inferences or preference information about you from business partners, such as data analytics or survey vendors. We may use such information to conduct aggregated analyses of our customer composition, and we may collect your interest and preference information to recommend products or services that may interest you. We may also learn about your preferences from public sources, such as information you submit in a public forum (e.g., a customer review).
Information We Generate or Derive
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Inferences or preference information about you. We may generate or derive some information about you based on other information we collect. For instance, we may analyze your information and infer your shopping preferences to provide tailored recommendations to you. We may also conduct analyses based on aggregated or de-identified information.
Why We Collect Your Information
We use your personal information for various business or commercial purposes, including fulfilling products and services, communicating with you, supporting and enhancing our business functions and for other legal, compliance and security purposes.
Fulfill Products, Services and Transactions
We may use your identification information, commercial information, online activities, geo-location information, audio/video, geo-location and other personal information to provide products and services to you, such as:
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Provide and deliver products and services, fulfill your orders and transactions, manage returns and exchanges.
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Process, record and track your purchases, payments, returns, warranties and rebates
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Conduct and administer contests, surveys and sweepstakes.
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Provide you with in-store navigation and mapping services and help you find store locations near you.
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Fulfill benefits associated with your membership or other use of our products and services.
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Identify and verify your identity when needed to provide you with products and services or access to our systems.
Facilitate Customer Communication and Outreach
We may use your identification information, commercial information, online activities, characteristics of protected class information under state or federal law (e.g., gender), inference and preference, audio/video, professional or employment-related information, education information, geo-location and other personal information to facilitate and tailor our outreach to you, such as:
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Communicate with you through various channels with transactional or promotional information, such as transaction confirmation and reminder, newsletters, coupons and other messages.
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Evaluate and respond to your requests, inquiries and applications.
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Administer programs for product reviews and surveys as submitted by you and other customers.
Enhance Our Products, Services and Operations
We may use all categories of information we collect listed above to enhance our products, services and operations:
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Conduct research and internal analytics, develop new products and services, perform market research and data analytics, and analyze our products, services, websites and applications.
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Customize your experiences in our online store and online, including customized advertisements and offers.
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Determine and manage the effectiveness of our advertising and marketing.
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Administering our websites and applications, and perform accounting, auditing, billing, reconciliation and collection activities.
Comply with Legal, Compliance, Law Enforcement and Security Requirements
We may use identification information, commercial information, online activities, geo-location, audio/video and other personal information for legal, compliance, fraud prevention and security purposes:
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Comply with and enforce applicable legal requirements, industry standards and our policies and terms, such as our Terms and Conditions of Use.
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Assist law enforcement and respond to regulatory inquiries.
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Detect security incidents, protecting against malicious, deceptive, fraudulent or illegal activity and prosecute those responsible for that activity.
How We Share Information
Service Providers and Business Partners
We may disclose your personal information to companies that provide various services to us in areas, such as installation, repair, warranty, order processing and fulfillment, information technology, marketing, customer service, data analytics, research and enhancement, fraud prevention, legal, compliance and risk management. These companies may need access to information about you in order to perform their functions but are generally not authorized to use the information we disclose to them for any other purpose.
In limited cases, we may disclose information about you to a third party who may also use the information for their own specific purposes. For instance, we may provide your information to a supplier in connection with product warranty or safety issues, with a business partner who is jointly providing or promoting a product or service to you, or with a social media or online advertising technology company to serve tailored commercial information to you.
Legal, Enforcement, Security and Investigation
We may disclose information about you (1) if we believe we are required to do so by law, regulation or legal process, such as a court order or subpoena; (2) as we deem appropriate or necessary in response to requests by government agencies, such as law enforcement authorities or tax authorities; (3) when we believe disclosure is appropriate or necessary to protect the rights, property or safety of Mr. Hammer Nails, LLC., our customers or others, including to prevent physical, financial or other harm, injury or loss or to collect debt you owe; or (4) in connection with an investigation of suspected or actual unlawful activity.
Sale or Transfer of Business or Assets
We reserve the right to transfer personal information we have about you in the event we sell or transfer all or a portion of our business or assets (including, without limitation, in the event of a reorganization, dissolution or liquidation).
How We Protect Information
We maintain administrative, technical and physical safeguards designed and intended to protect personal information against accidental, unlawful or unauthorized destruction, loss, alteration, access, disclosure or use. Despite these safeguards, due to inherent uncertainty in the use of the internet and information systems and the potential for unlawful attacks by third parties, we cannot guarantee that the use of our systems, websites or applications will be completely safe or secure.
Information we collect and use may be transferred, stored and accessed globally to support our operations. We retain information for as long as it is needed or useful to provide and improve our products and services, comply with our legal obligations, resolve disputes and enforce our agreements.
How to Exercise Your Privacy Choices
Access, Delete or Restrict Certain Sharing of Your Personal Information
When required by law, you may request to exercise your privacy rights including access, delete or restrict certain use or sharing of your personal information. When we are not legally required to do so, we strive to comply with reasonable requests, but there may be a delay in responding to such requests. For your protection, we may need to verify your identity before fulfilling certain requests.
To limit certain data sharing whereby a business partner may use the shared information for additional purposes and for valuable considerations, please first adjust your cookie preference. It will not opt you out of the use of previously collected and shared personal information or all interest-based advertising.
To stop receiving marketing emails, you may click on the "Unsubscribe" link in any marketing email you receive from us and update your preferences on the resulting webpage. To provide products and services, we may continue to send transactional emails.
Mobile Text messages. We may send text messages with your proper consent. To stop receiving marketing text messages from Mr. Hammer Nails, LLC., please reply STOP to the Mr. Hammer Nails, LLC. marketing text message. Please note this preference will only apply to the phone number in receipt of the text.
Push notifications. To opt-out from Mr. Hammer Nails, LLC. push notifications; please adjust the permissions in your device. This opt-out does not apply to in-app notifications.
Website Analytics Services, Other Important Considerations
Do Not Track
We do not process or respond to “Do Not Track" signals from your browser or other mechanisms that enable consumer choice regarding the collection of personal information about one's online activities over time and across third-party websites or online services.
Cookies and Other Technologies
Cookies refer to small packets of data that websites send to your computer or other internet-connected devices. Mr. Hammer Nails, LLC. and our business partners use them for different purposes. These technologies can uniquely identify your browser and log information, such as your device type, system and browser information, IP address, system language, location and your interactions with the site. Like other websites, we need some essential cookies for our website to function properly. We also use some functional cookies to pre-populate your log-in ID to make it easier for you, or to help us remember where you left off when you shopped, so you do not have to restart all over again. We may use browser cookies, flash cookies and other types of local storage. We, and our third-party partners, may also use analytics tools to collect information about your keystroke activity and rhythms, mouse movements, scrolling, and clicks when you use our websites or mobile applications.
Mr. Hammer Nails, LLC. and our business partners also use cookies with other technologies, such as tags, beacons or pixels. They allow us to count visitors to our webpages, evaluate the effectiveness of our promotional campaigns or recommend relevant products and services to you when you browse social media or other websites. We think these technologies create meaningful interactions with you and are helpful, but you can opt-out from these advertising cookies and technologies.
Interest-Based Advertising and Other Targeted Advertising
We collect data about your activities on our websites and applications for use in providing tailored advertising, and we may share information about activities on our websites with advertising networks administered by third parties. These ad networks track your online activities over time and across websites by collecting information through automated means, and they use this information to show you advertisements that are tailored to your individual interests. As a result, you may see certain ads on other websites based on prior activities on our websites and vice versa.
We may also utilize third-party services that may allow us to associate your prior Mr. Hammer Nails, LLC. online transaction data, operating system, user-agent string, IP address, internet browser, installed fonts and similar information with a pseudonym ID, which can then be used to target Mr. Hammer Nails, LLC. advertising to you on other websites and online platforms.
To provide you with a consistent shopping experience, we may also associate various devices you utilize (e.g., smartphones, tablets and desktop computers) by using the information we collect about you. We may combine information we collect from your devices with other information we have about you, such as your Mr. Hammer Nails, LLC. account information, your interaction with our sites, apps and services and your transaction history.
The Digital Advertising Alliance (DAA) has created guidance for online advertisers and provided a mechanism for such advertisers to comply with users' choices regarding interest-based ads. To learn more about ad networks,
Social Media Widgets
Our online services may include social media features (e.g., a Facebook “Like" button). These features are connected to third parties and may allow such third parties to collect certain information, such as your IP address and which pages you visit on our websites. These social media features are not operated by Mr. Hammer Nails, LLC. Your interactions with these features are governed by the privacy policies of the company providing the features.
Links to Other Websites
Our website may link to other websites for your convenience and information. For instance, they may link to websites of product suppliers, manufacturers and service providers. We are not responsible for the content or privacy practices of any website that we do not control and that does not point to this Privacy Statement.
Updates
This Privacy Statement may be updated periodically and without prior notice to you to reflect changes in our information practices or relevant laws. We will post a notice on Mr. Hammer Nails, LLC and other websites that point to this Privacy Statement to notify you of any substantive changes to the way we collect and use information. We will indicate at the top of the Privacy Statement when it was last updated.
How to Contact Us
If you have questions or comments about this Privacy Statement or if you would like us to update information we have about you or your preferences, please contact us as indicated below.
Mr. Hammer Nails, LLC
Privacy Office, Ste. P560
3255 Lawrenceville-Suwanee Road
Suwanee, GA 30024